Active Incident

Updated a few seconds ago

This status page is exclusively intended for monitoring GitLab.com and its associated services. If there are any performance or service interruptions, an update will be posted here. If you are encountering service interruptions on GitLab Dedicated, please submit a support request.

Incident Status

Operational

Components

CI/CD - Hosted runners on Linux, CI/CD - GitLab private runners, CI/CD - Hosted runners on Windows, CI/CD - Hosted runners on macOS

Locations

Google Compute Engine, AWS



September 17, 2024 02:35 UTC
[Monitoring] A fix has been deployed and is being verified, further updates will be provided upon completion. Details available in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18530

September 12, 2024 20:47 UTC
[Identified] The fix is known and will be deployed soon. There are some existing pipelines that are still affected, and our team is working on resolving them. Affected users can view the open issue here: gitlab.com/gitlab-com/gl-infra/production/-/issues/18530

September 11, 2024 20:26 UTC
[Identified] No updates at this time. There are some existing pipelines that are still affected, and our team is working on resolving them. Affected users can view the open issue here: gitlab.com/gitlab-com/gl-infra/production/-/issues/18530

September 11, 2024 17:40 UTC
[Identified] A fix has been deployed to production. New pipelines are unaffected. However, there are some existing pipelines that are still affected, and our team is working on resolving them. Affected users can view the open issue here: gitlab.com/gitlab-com/gl-infra/production/-/issues/18530

September 11, 2024 09:32 UTC
[Resolved] This incident has been resolved. Affected users can view the open issue here: gitlab.com/gitlab-com/gl-infra/production/-/issues/18530 If you have CI pipelines that are stuck as a result of this issue, please cancel them so they don't continue to use up your CI minutes quota. We’re actively looking into remediating CI minutes usage for the impacted jobs. If you believe you are impacted by this incident, please open a support ticket here: support.gitlab.com

September 10, 2024 19:33 UTC
[Identified] A fix has been deployed to production. New pipelines are unaffected. However, there are some existing pipelines that are still affected, and our team is working on resolving them. Affected users can view the open issue here: gitlab.com/gitlab-org/gitlab/-/issues/483290 If you continue to see the issue, please contact support here: https://support.gitlab.com/

September 9, 2024 22:25 UTC
[Identified] At this time there are no further updates. Affected users can view the open issue here: gitlab.com/gitlab-org/gitlab/-/issues/483290 If you deleted a pipeline that had a resource group and are now seeing stuck jobs, please contact support.

September 9, 2024 20:56 UTC
[Identified] Some users are seeing 500 errors when clicking the "View job currently using resource" button. Users may also see jobs stuck in "canceling" state after deleting a pipeline that was deploying to a resource group. The fix is already in the works. Affected users can view the open issue here: https://gitlab.com/gitlab-org/gitlab/-/issues/483290 If you deleted a pipeline that had a resource group and are now seeing stuck jobs, please contact support.

Incident Status

Service Disruption

Components

Website, API

Locations

Google Compute Engine



August 13, 2024 08:11 UTC
[Investigating] Migration by direct transfer and importing with GitHub, Bitbucket Server, and Gitea importer is currently offline and we are investigating the cause. We will update the status page when more information is available.

July 11, 2024 06:29 UTC
[Investigating] Migration by direct transfer and importing with GitHub, Bitbucket Server, and Gitea importer is currently offline and we are investigating the cause. We will update the status page when more information becomes available.

July 11, 2024 06:22 UTC
[Investigating] Migration by direct transfer and importing with GitHub, Bitbucket Server, and Gitea importer is currently offline and we are currently investigating the cause. We will update the status page when more information becomes available.

Scheduled Maintenance

CI DB upgradePlanned Maintenance

Schedule

September 27, 2024 00:00 - October 2, 2024 01:00 UTC

Components

Website, API, Git Operations, CI/CD - Hosted runners on Linux, CI/CD - GitLab private runners, CI/CD - Hosted runners on Windows, CI/CD - Hosted runners on macOS

Locations

Google Compute Engine, AWS

Description

We will be undergoing scheduled maintenance to our database layer. GitLab.com will continue to be available during the maintenance window. For more details, see https://gitlab.com/gitlab-com/gl-infra/dbre/-/issues/226
Main DB UpgradePlanned Maintenance

Schedule

October 25, 2024 00:00 - October 30, 2024 01:00 UTC

Components

Website, API, Git Operations, CI/CD - Hosted runners on Linux, CI/CD - GitLab private runners, CI/CD - Hosted runners on Windows, CI/CD - Hosted runners on macOS

Locations

Google Compute Engine, AWS

Description

We will be undergoing scheduled maintenance to our database layer. GitLab.com will continue to be available during the maintenance window. For more details, see https://gitlab.com/gitlab-com/gl-infra/dbre/-/issues/227

Website




Operational

API




Operational

Git Operations




Operational

Container Registry




Operational

GitLab Pages




Operational

CI/CD - Hosted runners on Linux




Operational

CI/CD - GitLab private runners




Operational

CI/CD - Hosted runners on Windows




Operational

CI/CD - Hosted runners on macOS




Operational

SAML SSO - GitLab SaaS




Operational

Background Processing




Operational

GitLab Customers Portal




Operational

Support Services




Operational

packages.gitlab.com




Operational

version.gitlab.com




Operational

forum.gitlab.com




Operational

docs.gitlab.com




Operational

Canary




Operational

Product Analytics - Configurator (Beta)




Operational

Product Analytics - Collector (Beta)




Operational

Product Analytics - Background processing (Beta)




Operational

Product Analytics - Queries (Beta)




Operational

GitLab Duo




Operational