Active Incident

Updated a few seconds ago

We continuously monitor gitlab.com and all its services. If there are any performance or service interruptions, an update will be posted here.
Degraded performance of Shared RunnersOperational

Incident Status

Operational

Components

CI/CD

Locations

Google Compute Engine


February 25, 2021 21:10 CET
February 25, 2021 20:10 UTC
[Monitoring] We've implemented a change that should mitigate this issue moving forward. We'll continue to monitor the situation and provide further updates here as needed. More details can be found here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/3800

February 25, 2021 19:44 CET
February 25, 2021 18:44 UTC
[Monitoring] Shared Runners are processing jobs nominally. We're now working to implement changes that will mitigate long job queue duration in the future - details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/3800

February 25, 2021 19:03 CET
February 25, 2021 18:03 UTC
[Identified] We've identified the cause of the growing job queues, and jobs should now start being picked up in a timely manner. We're still investigating ways this can be mitigated in the future - details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/3800

February 25, 2021 18:31 CET
February 25, 2021 17:31 UTC
[Investigating] We're currently investigating performance issues with our Shared Runners. Users may see their jobs in a pending state for an extended period of time. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/3800

Website




Operational

API




Operational

Git (ssh and https)




Operational

Pages




Operational

Registry




Operational

CI/CD




Operational

Background Processing




Operational

Support Services




Operational

packages.gitlab.com




Operational

customers.gitlab.com




Operational

version.gitlab.com




Operational

forum.gitlab.com




Operational

Windows Runners (beta)




Operational

Canary




Operational

dashboards.gitlab.com




Operational

External Services

AWS Route 53

AWS S3

Cloudflare

Docker

Dyn

Fastly

Google Cloud

Mailgun

Zendesk